ACCA-危机管理和情景测试指南(英)

© ACCAPublicA guide to Crisis Management and Scenario Testing© ACCAPublicCrisis Management:Overview© ACCAPublicCrisis Management: Overview National and international organisations face a constant threat of disruptive events which could impact the viability of their business and the way they operate. In a world where reputations can be ruined in an instant, senior leaders should be well versed in preparing for, and responding to disruptions. A first principle of Crisis Management is to work on the basis that these disruptions willhappen, and therefore leaders need to be trained and confident in the actions to take.Other principles for Crisis Management have been laid out in ISO 22361; these include:Climate related risks and impacts to prepare for:Major firesFloodsDroughtDamage to premisesLoss of supply chainAdverse weatherGovernanceStrategyRisk ManagementDecision MakingCommunicationEthicsLearning© ACCA PublicWhat is Crisis Management?© ACCA PublicWhat is Crisis Management?A Crisis Management capability is set up to help an organisation prepare for, respond to, recover from and learn from major disruptions.Typically, a Crisis Management response is led by the senior executives of an organisation, focusing on the strategic response.To build an effective Crisis Management capability, focus on the following stages:Without an effective Crisis Management capability, businesses could suffer an impact to: Financial PerformanceLivelihoodsOperationsReputationsComplianceCustomersCritical servicesLong term success1) Preparing for a crisis2) Response to and recovery from a crisis3) Analysis and learning from crisis• Identify potential risks and threats.• Build response plans that are based on teams’ insights and strategies.• Responding from the outset, through to resolution.• Coordinating with wider response teams across the business.• Completing post crisis reviews and analysing the response.• Implementing any lessons from the review.© ACCA PublicAligning Crisis Management and Climate RiskCrisis Management is a crucial part of an organisation's overall Risk Management Framework, and this includes the consideration of Climate Risks. It should not be seen as a standalone capability that is reserved for the most senior team(s). Any response to a major disruption or future threat, will require effective coordination across different tactical, operational and strategic teams, before and during a crisis.Example: California In recent years, wildfires have have destroyed thousands of buildings, forcing hundreds of thousands of people to flee their homes, and exposing millions of residents to dangerously unhealthy air.The state continues to work with local authorities, communities, public and private organisations to assess the risks and prepare locals for the devastating impacts on businesses and communities.Be prepared for climate risksProtect assets from climate risks Protect finances Regulatory compliance and legal protection Protect

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2024-11-18
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