Datos矩阵 欺诈和反洗钱案例管理（英）

1© 2025 Datos Insights. All rights reserved.Datos Matrix: Fraud and AML Case ManagementJuly 2025Prepared for:A full copy of the 62-page report is available through the Datos Insights website2© 2025 Datos Insights. All rights reserved.• The fraud and anti-money laundering (AML) case management market continues to enjoy strong growth driven by persistent market forces that pressure financial institutions (FIs) to reduce operating costs by way of automating their more labor-intensive processes surrounding alert and investigation case management. It’s also driven by acute market forces that have significantly amplified alert and investigation case volume, particularly among the most labor-intensive and manual variants of first-and third-party check fraud and authorized payment fraud claims. Bad actors are always one step ahead. It is impossible to keep up through manual processes. Technology needs to evolve to address the ever-evolving challenges presented by the current financial crime landscape.• This research evaluates key market dynamics as well as the technology vendor landscape and overall competitive position of each of the leading vendors. It leverages the Datos Matrix, a proprietary vendor assessment framework, focusing on vendor strength (i.e., vendor stability and client strength) and product performance (i.e., product features and client service) to differentiate the market leaders from the contenders and emerging/niche options.OverviewOverview and Methodology3© 2025 Datos Insights. All rights reserved.• Datos Insights applied the following criteria to develop a list of vendors for participation:• FI awareness of the vendor as a provider of a viable case management offering• Successful implementation of a fraud and/or AML case management solution at a minimum of one FI and an ability to provide client references• Ability to offer a full out-of-the-box case management solution (as opposed to just components of one) for both fraud and AML use cases• Capabilities suitable to meet the needs of middle-market and large corporate companies• Datos invited a total of 21 vendors that offer case management solutions supporting fraud and AML. Of those invited, eight providers agreed to participate in this matrix evaluation. Each participating vendor submitted a completed request for information, conducted a comprehensive briefing and product demo, and provided multiple client references with whom Datos Insights interviewed.MethodologyOverview and Methodology4© 2025 Datos Insights. All rights reserved.Call to Action: FIs Face Growing Pressure to Optimize Alert Management and Case Investigation ProcessesThe Case Management Solution Market4Opportunities exist for banks with the right strategies and platforms to support greater modernization, automation, and operational efficiency; improve productivity, resource utilization, and quality of outcomes; and drive costs down. 5© 2025 Datos Insights. All rights reserved.Key Trends Shaping the Market and Bank N