2025年职场状况报告（英）

2025SHRM STATE OFTHE WORKPLACERESEARCH REPORT3Executive Summary5Introduction6Looking Back11HR Areas of Strength13Navigating the Future: HR and Workforce Insights for 202517Recommendations19Conclusion20Resources21MethodologyTABLE OF CONTENTS2 SHRM RESEARCH REPORTBETTER WORKPLACES, BETTER WORLD.3 SHRM RESEARCH REPORTBETTER WORKPLACES, BETTER WORLD.EXECUTIVE SUMMARYIn 2024, HR departments faced the challenge of steering organizations through rapid change, political and economic uncertainty, and the ever-evolving nature of work and the workplace. This report delves into HR’s role during this transformative year, highlighting key achievements and opportunities for future growth. Drawing on insights from 1,615 HR professionals, 238 HR executives, and 471 U.S. workers, the findings encapsulate multiple perspectives to assess HR’s effectiveness across 16 HR practice areas. This comprehensive review offers valuable insights into HR in 2024 while providing actionable insights to inform strategies for 2025 and beyond.KEY FINDINGS:1. Recruiting a Persistent but Common Challenge — In 2024, recruiting was the top priority for HR, fueled by the ongoing challenge of attracting top talent in a market where job openings outnumber individuals actively seeking work. Given these conditions, it is unsurprising that only a portion of HR professionals and U.S. workers viewed their organization’s recruiting efforts as effective. These staffing challenges resulted in heavier workloads for some employees, ultimately driving higher burnout rates. 2. Employee Experience as a Strategic Priority — In 2024, employee experience was a top priority for HR. Previous research conducted by SHRM Thought Leadership identified a strong connection between employee experience, engagement, and turnover;¹ however, not all HR professionals or U.S. workers felt that their organizations excelled in these areas. Key drivers of positive employee experience include teamwork, purpose, fairness, and recognition. The current research highlights recognition and team collaboration as areas of opportunity to enhance employee experience and drive retention, which are crucial amid labor shortages. 3. Leadership and Manager Development as a Catalyst for Growth and Key Priorities — In 2024, leadership and manager development was a key focus for organizations, seen as essential not only for individual growth but also for its broader impact on employee experience and retention, two areas critical to the other 2024 priorities. Despite its importance, however, only a portion of HR professionals and U.S. workers felt that their organizations excelled in this area, with about a third of workers reporting poor management and ineffective senior leadership. 4. Excellence in Labor Relations and HR Function Strategy and Management — Labor and employee relations emerged as the strongest-performing HR practice area in 2024, earning the highest ratings from HR professionals, HR executives, and U.S. workers alike. Simi