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MOVING THE POSTAL SECTOR FORWARD SINCE 1875 | SUMMER 2025DESTINATION DUBAI“Voice Mail” brings postal stories from around the world to life.Each episode features voices from across the sector. From those delivering mail on the ground to the decision-makers shaping global logistics, and the many behind-the-scenes professionals keeping the system running smoothly.“Digital Union” is the Universal Postal Union’s monthly newsletter providing news and information on the activities of the UN specia9wlized agency responsible for postal matters.The UPU’s blog “Postal Matters” offers fresh insights into the international postal sector, as well as its technological advances and latest innovations. Postal operators and other postal sector players are welcome to send us their contributions containing reflections, views and perspectives on the postal future, e-commerce, sustainable development, financial inclusion and other related areas.Check out the latest articles: https://www.upu.int/en/News-Media/BlogTo have your postal blog featured, contact us at communication@upu.intSubscribe to stay updated on the latest postal developments: https://www.upu.int/en/News-Media/Newsletter Listen and subscribe on your favourite streaming platform: https://www.upu.int/en/News-Media/Podcast UPU MEDIA ZONE4MOVING THE POSTAL SECTOR FORWARD SINCE 18756FOREWORDDubai at the crossroads of postal transformation7EDITOR’S NOTECountdown to Congress 8CALL FOR DONORSPost4Health36UPU KNOWLEDGE CENTRECooperation as a path through postal regulation, competition and digital change41MARKET FOCUSPostal Corporation of Kenya’s role in transforming public service delivery44MARKET FOCUSDelivering through the storm: how UPU helped SVG Post rebuild after Hurricane Beryl46RECOMMENDED READINGS48DIGESTSTRATEGY PILLAR 2STRATEGY PILLAR 1STRATEGY PILLAR 31025SPEAKERS’ CORNERSHAPING THE FUTURE OF EMS: A CONVERSATION WITH EMS COOPERATIVE BOARD CHAIR, NABIL BENSISSAIDUPU AWARDSWRITING THE WORLD: HOW THE INTERNATIONAL LETTER-WRITING COMPETITION INSPIRES YOUNG MINDS IN BOTSWANA AND BEYONDUPU FORUMFROM JAIPUR TO KINGSTON – FIVE POSTAL LEADERS FORUMS, ONE SHARED VISION14In the lead-up to the 28th Universal Postal Congress in Dubai, five regional Postal Leaders Forums provided space for bold leadership, regional focus, and global dialogue on the future of the postal sector.5UNION POSTALE | SPRING 2025CONTENTSUNION POSTALE is the Universal Postal Union’s flagship magazine, founded in 1875. It is published quarterly in four languages and takes a closer look at UPU activities, featuring international news and developments from the postal sector.The magazine regularly publishes well researched articles on topical issues facing the industry, as well as interviews with the sector’s leading individuals. It is distributed widely to the UPU’s 192 member countries, including thousands of decision-makers from governments and Posts, as well as other postal stake holders. All regard it as an important source of inform