英文【HotelTechReport】2025年物业管理系统终极买家指南

The Ultimate Buyer’s Guide to Property Management Systems 2025Sponsored byA property management system (PMS) is a software suite that lodging businesses use to manage their business by coordinating reservations, availability, payments, and reporting in one central place. The PMS allows lodging businesses owners and operators to check-in and check-out guests, see room availability, make adjustments to existing reservations, manage rates, and schedule housekeeping or maintenance events. With a central system, hoteliers can better manage and monitor the key metrics needed to run their business (e.g. average daily rate, occupancy, and RevPAR).Sponsored byWhat is a Property Management System?1| Property Management System Buyer’s GuideWhat’s inside this buyer’s guide?1What is a Property Management System?3Special thanks to our sponsor for making this guide possible4Property Management System Benefits and Business Value8Trends & Predictions for Property Management Systems in 2023-202412Insights for Selecting the Ideal Property Management System18What Hoteliers and Industry Experts Have to Say22Key Questions for Smart Buyers and Essential Success Metrics25 Pricing & Implementation Guidance28 Further Reading and Curated Resources2| Property Management System Buyer’s GuideNamed Best PMS (2024) in the HotelTechAwards, Mews is the leading hospitality platform for the new era, powering over 5,000 customers – from independents to groups– across more than 85 countries. More than just a property management system, Mews Hospitality Cloud streamlines operations, transforms the guest experience and drives more profitable businesses. The complete hospitality ecosystem includes time-saving automation, solutions to centralize operations for groups and chains, and an embedded payment platform that increases security and removes the friction of payments while saving time for staff and guests. 
 Partnering with some of the fast-growing and most innovative brands in hospitality, customers like Accor, Generator-Freehand, The Strawberry Group, The Social Hub and Airelles choose Mews for its future-looking, growth mindset, collaborative approach and powerful yet easy-to-use platform. Mews has offices throughout Europe, the United States and Australia.Special thanks to our sponsor for making this guide possible| Property Management System Buyer’s Guide3Property Management System Benefits and Business Value5 What a PMS does6 How a PMS adds value7Hospitality is entering the age of mainstream AI applications| Property Management System Buyer’s Guide4What a PMS doesReduce Guest FrictionA PMS improves your relationship with your guests by helping you track customer preferences, accommodate customer requests, and communicate with your guests before and after their stay. The right PMS can improve the customer experience by reducing errors like overbookings, and improve occupancy rates by connecting your available inventory to your booking engine and channel manager.Grow revenueA PM