2025全球代理AI和生成式AI调查报告（英）

blueprism.comUnderstanding the Evolution of Agentic AIContents1 Impact of Evolving Technology52 Perspectives on AI Governance94 Managing Change14The Role of SS&C Blue Prism16Conclusion and Recommendations203 Value of Enterprise AI11Executive Summary3Executive SummaryThe Global Enterprise AI Survey 2025 looks at the rise and rapid adoption of agentic artificial intelligence (AI). This shift isn’t just a tech trend – it represents a change in how firms operate, compete and grow. In this report, we drew on global CEO, CTO and senior IT leader insights and learned that AI is already delivering tangible benefits, from optimizing operations and improving decision-making to driving cost efficiencies. Yet these advancements come with a caveat: to maximize AI’s potential, it must be carefully managed.The pace of AI adoption is surpassing any previous tech revolution. In less than a decade, the notion of technology making autonomous decisions – at work or home – has shifted from being unsettling to widely accepted. Today, digital workers are the norm, and agentic AI is emerging as the next key tool for the enterprise. According to our survey, 29% of organizations are already using agentic AI for autonomous automation, while 44% plan to implement it within the next year. An overwhelming 84% of business leaders recognize AI’s potential to disrupt traditional practices and unlock innovative ways of working.Key Findings29%of organizations are already leveraging agentic AIWhat are your organization’s plans for adopting the latest leading-edge AI? 29% - We have already implemented this44% - We are currently implementing this18% - We are planning implementation 5% - We are considering options3% - We are exploring feasibility1% - We are not considering thisProcess orchestration capabilities are key to the successful deployment of the latest leading-edge AI, because managing processes end-to-end is essential to achieving the best results. 94% - Agree4% - Disagree3% - Not sure94%view process orchestration as key to successful AI deploymentof business leaders recognize AI’s potential to disrupt traditional ways of working84%believe that by AI releasing knowledge workers, it will deliver high benefits80%of global organizations are measuring the value derived from adopting AI88%SS&C Blue Prism AI Trends. Respondent base: 1,650 online interviews with Senior Management DMs at General Manager level or above in organizations with 250+ employees. Regions surveyed: Americas (300 interviews), Europe (1,100 interviews), and APAC (250 interviews). Fieldwork dates: 11-30 Dec, 2024.SS&C Blue Prism The Global Enterprise AI Survey | 3AI is actively reshaping industries and everyday life, proving its value. Despite this, AI implementation is still in its infancy and senior IT leaders are becoming more aware of the lack of preparation. Inefficient data management, poor data quality and inadequate infrastructure are putting businesses at huge risk. Alarmingly, 44% of organi