疫情、技术和环境正在改变航空商务旅行（英）

Issued 29 March 2022 Issued 29 March 2022 Changing Airline Business Travel IdeaWorksCompany.com LLC © 2022 Page 1 The Pandemic, Technology, and the Environment Are Changing Airline Business Travel This CarTrawler-sponsored report finds airlines focusing on premium leisure as a new opportunity in the post-pandemic travel economy. Contents The travel industry is trying to recover ............................................................................................... 4 Airlines are concerned about business travel ..................................................................................... 5 Corporate carbon budgets place business travel under a microscope ......................................... 5 Who travels for business and why? ....................................................................................................... 8 “Being there” remains a component of conducting business ........................................................ 10 Global airlines find their premium economy verve .......................................................................... 11 Technology rewired the world during the pandemic ...................................................................... 13 The free distribution of this report is made possible through the sponsorship of CarTrawler. CarTrawler is the leading global B2B provider of car rental and mobility solutions to the travel industry. Our purpose is to drive successful partnerships. CarTrawler’s end-to-end technology platform expands our airline and travel partners’ offering to their customers, creating substantial ancillary revenue opportunities. We provide unrivalled breadth and depth of content worldwide, including car rental, private airport transfer and ride-hailing services. CarTrawler creates innovative, data-led solutions for some of the largest travel brands in the world, including United Airlines, American Express, easyJet, Alaska Airlines, SWISS, Hotels.com and Emirates. As a B2B company we focus solely on helping our airline and travel partners build their brands, not our own. Issued by IdeaWorksCompany.com LLC Shorewood, Wisconsin, USA www.IdeaWorksCompany.com Changing Airline Business Travel IdeaWorksCompany.com LLC © 2022 Page 2 Changing Airline Business Travel IdeaWorksCompany.com LLC © 2022 Page 3 About Jay Sorensen, Writer of the Report Jay Sorensen’s research and reports have made him a leading authority on frequent flyer programs and the ancillary revenue movement. He is a regular keynote speaker at ancillary revenue and airline retail conferences, spoke at IATA Passenger Services Symposiums in Abu Dhabi and Singapore, and has testified to the US Congress on ancillary revenue issues. His published works are relied upon by airline executives throughout the world and include first-ever guides on the topics of ancillary revenue and loyalty marketing. He was acknowledged by his peers when he received the Airline Industry