断开连接手册（英）-落基山研究所

Report / August 2025Utility Disconnections HandbookRegulatory reform options in the United States to reduce and prevent disconnections rmi.org / 2Utility Disconnections Handbook: Regulatory reform options in the United States to reduce and prevent disconnectionsAuthors and AcknowledgmentsAuthorsMaria CastilloJoseph DanielKatie EbingerCarina RosenbachAuthors are listed alphabetically. All authors and reviewers are from RMI unless otherwise noted.ContactsMaria Castillo, mcastillo@rmi.orgJoseph Daniel, jdaniel@rmi.orgCopyrights and CitationMaria Castillo, Carina Rosenbach, Katie Ebinger, and Joseph Daniel, Utility Disconnections Handbook: Regulatory reform options in the United States to reduce and prevent disconnections, RMI, 2025, https://rmi.org/insight/disconnections-handbook.RMI values collaboration and aims to accelerate the energy transition through sharing knowledge and insights. We therefore allow interested parties to reference, share, and cite our work through the Creative Commons CC BY-SA 4.0 license. https://creativecommons.org/licenses/by-sa/4.0/.All images are courtesy of iStock.com unless otherwise noted.AcknowledgmentsThe authors would like to thank the following individuals for their helpful feedback on this report. All errors remain our own.Jacob Cordivae, RMICara Goldenberg, RMIShelby Green, Energy and Policy InstituteAlison Knasin, Energy Justice LabGeoff Marke, Missouri Office of Public CounselMax Markrich, Hawaii Public Utility CommissionJustin Schott, Energy Equity ProjectOlivia Wein, National Consumer Law Centerrmi.org / 3Utility Disconnections Handbook: Regulatory reform options in the United States to reduce and prevent disconnectionsAbout RMIRocky Mountain Institute (RMI) is an independent, nonpartisan nonprofit founded in 1982 that transforms global energy systems through market-driven solutions to secure a prosperous, resilient, clean energy future for all. In collaboration with businesses, policymakers, funders, communities, and other partners, RMI drives investment to scale clean energy solutions, reduce energy waste, and boost access to affordable clean energy in ways that enhance security, strengthen the economy, and improve people’s livelihoods. RMI is active in over 60 countries.Byrmi.org / 4Utility Disconnections Handbook: Regulatory reform options in the United States to reduce and prevent disconnectionsTable of ContentsGlossary 5Executive Summary 6Introduction 9Energy Poverty in the United States 10The energy insecurity crisis 11The national landscape of energy burden 14Utility disconnections due to nonpayment