拉丁美洲经济委员会-拉丁美洲和加勒比国家建立数字政府治理框架指南（英）

ECLAC MethodologiesGuide for establishing a governance framework for digital government in the countries of Latin America and the CaribbeanThank you for your interest inthis ECLAC publicationPlease register if you would like to receive information on our editorialproducts and activities. When you register, you may specify your particularareas of interest and you will gain access to our products in other formats.Click on the link below for our social networks and other channels for accessing our publications:Registerhttps://bit.ly/m/CEPALECLAC MethodologiesGuide for establishing a governance framework for digital government in the countries of Latin America and the CaribbeanJosé Manuel Salazar-XirinachsExecutive SecretaryJavier Medina VásquezDeputy Executive Secretary a.i. Officer-in-Charge, Latin American and Caribbean Institute for Economic and Social Planning (ILPES)Sally ShawChief, Documents and Publications DivisionThe preparation of this document was coordinated by Valeria Torres, Chief of the Public Management and Open Government Area of the Latin American and Caribbean Institute for Economic and Social Planning (ILPES) of the Economic Commission for Latin America and the Caribbean (ECLAC). The content was prepared by Alejandra Naser, specialist, and Francisco Méndez Sanhueza, consultant, both with ILPES. Thanks are extended to the following ECLAC staff members for their collaboration: Dale Alexander, Sebastián Rovira, Alejandro Patiño and María José Beck.This publication was prepared as part of the United Nations Development Account project “Resilient and inclusive public management systems for sustainable development in Latin America and the Caribbean”.The United Nations and the countries it represents assume no responsibility for the content of links to external sites in this publication.United Nations publicationISBN: 978-92-1-159201-6 (print)ISBN: 978-92-1-154532-6 (pdf)Sales No.: E.25.II.G.16LC/PUB.2025/13-PDistribution: GCopyright © United Nations, 2025All rights reservedPrinted at United Nations, SantiagoS.2500170[E]This publication should be cited as: Economic Commission for Latin America and the Caribbean. (2025). Guide for establishing a governance framework for digital government in the countries of Latin America and the Caribbean. ECLAC Methodologies (8) (LC/PUB.2025/13-P).Applications for authorization to reproduce this work in whole or in part should be sent to the Economic Commission for Latin America and the Caribbean (ECLAC), Documents and Publications Division, publicaciones.cepal@un.org. Member States and their governmental institutions may reproduce this work without prior authorization, but are requested to mention the source and to inform ECLAC of such reproduction.ContentsIntroduction .................................................................................................................... 7Chapter I The context ................................................................................................