Capgemini-按需技术悖论：平衡速度和支出（英）

The On-Demand tech paradox: Balancing speed and spend#GetTheFutureYouWantThe on-demand tech paradoxBalancing speed and spendTable of contents2Capgemini Research Institute 2025The On-Demand tech paradox: Balancing speed and spendWho should read this report and why? 04Executive summary05On-Demand tech spending is on the rise — and driving impact12Organizations struggle to harness On-Demand tech 183Capgemini Research Institute 2025The On-Demand tech paradox: Balancing speed and spendManaging the cost of On-Demand tech 36Optimizing costs and elevating the value of On-Demand Tech52Conclusion74Research methodology75Who should read this report and why?The economics of On-Demand technologies focuses on controlling costs and maximizing value from cloud services, software-as-a-service (SaaS), and generative AI (Gen AI). Transparency and control over operational expenditure (OpEx) are critical. The evolution from cloud FinOps to On-Demand consumption FinOps demands a holistic approach to cost management that will drive efficiency, reduce total cost of ownership (TCO) and carbon emissions, and unlock greater value from every digital investment and operational decision.How can we optimize cloud spend without compromising AI performance or innovation? And what is the true cost of scaling AI workloads in the cloud? And how do we measure ROI for increasing Gen AI adoption and siloed SaaS spending across functions? On-Demand tech is here to stay, so how can organizations optimize implementation?This report will attempt to answer these questions. It will be highly useful to stakeholders across technology, finance, business, and FinOps functions. CFOs, COOs, CIOs, CTOs, business unit heads, and FinOps heads will find insights that support strategic decision-making, financial agility, cloud cost optimization and value enablement. The report draws on comprehensive analysis of the results of a survey of 1,000 leadership executives (CXOs, vice presidents, and directors) at organizations with annual revenue above $1 billion in 14 countries: Australia, Brazil, Canada, France, Germany, India, Italy, Japan, Netherlands, Singapore, Spain, Sweden, the UK, and the US. The survey spans 12 key industries and sectors: aerospace and defense, automotive, life sciences, manufacturing, consumer products, retail, energy and utilities, telecom, high tech, banking and capital markets, insurance, and the public sector. The report also includes qualitative findings from 10 industry leaders.4Capgemini Research Institute 2025The On-Demand tech paradox: Balancing speed and spendExecutive summary On-Demand tech is gaining traction and unlocking benefits As digital transformation accelerates, organizations are increasingly adopting On-Demand technologies such as cloud, software-as-a-service (SaaS), and Gen AI. These serve to scale innovation, improve agility, and support competitiveness. Our global survey of 1,000 organizations, each with over $1 billion in annual revenue, reveals that 77%