2025年人工智能（AI）赋能包容性社会发展研究报告（英文版）

AI for Inclusive Societal Development | 1Expert Council MembersMs. Arundhati BhattacharyaChairperson & CEO, Salesforce India & South AsiaMr. Venkat PadmanabhanMD, Microsoft Research IndiaMr. Romal ShettyCEO, Deloitte South AsiaMr. Rizwan KoitaChairperson, NABH | Co-Founder, CitiusTech | Co-Founder, Koita FoundationMr. Aditya NatrajCEO, Piramal FoundationMr. Rahul MatthanPartner, TrilegalMs. Sonia PantProgramme Director, Skill Development, Labour & Employment, NITI AayogMr. Ishtiyaque AhmedProgramme Director, Industry/MSME, NITI AayogAs India aspires towards the vision of Viksit Bharat by 2047, one question stands before us: how do we ensure that this journey of prosperity, equity, and innovation includes everyone? Much of the global discourse around Artificial Intelligence has focused on its effects on the formal economy. Yet, the heartbeat of India lies in its 490 million informal workers—the farmers, artisans, healthcare providers, and service professionals who form the bedrock of our society and economy. This roadmap is a pioneering effort to place their stories, struggles, and aspirations at the very center of our national conversation on technology.In these pages, you will meet Bindu, Samar, Lata, Aman, and Rekha—a healthcare worker, a carpenter, a weaver, an electrician, and a farmer. Their lived realities remind us that the true measure of technological progress is not simply in productivity gains or economic growth, but in its power to transform lives with dignity, opportunity, and hope. For India, the challenge is not just to deploy AI—it is to make AI matter in the lives of millions who have historically been on the margins of formal development pathways.The vision presented here is both ambitious and achievable. It proposes a National Mission: Digital ShramSetu—a technology-driven bridge designed to empower informal workers with trust, access, and skills in the digital age. By harnessing frontier technologies such as AI, blockchain, and immersive learning, we can dismantle systemic barriers and enable inclusion at a scale the world has never witnessed. Our pioneering success with digital public infrastructure—from Aadhaar to UPI—has shown the world what India can achieve when innovation is combined with inclusivity. We now stand at a similar inflexion point, with a once-in-a- generation opportunity to reimagine the future of work for every Indian.This is not a task for one institution or sector alone. It calls for purposeful collaboration between government, industry, civil society, and academia. If we come together with intent, compassion, and resolve, we will not only accelerate India’s development trajectory but also ensure that our growth story is one that belongs to all—resilient, inclusive, and equitable.It is my privilege to introduce this roadmap. May it serve as a call to action, an inspiration, and most importantly, a reminder that the promise of Viksit Bharat 2047 will be fulfilled only when every worker, formal or informal,