UNDP-2025年数字参与平台指南（英）

By Matt Stempeck, primary authorBy Matt Stempeck, primary authorPeople Powered is a global hub for participatory democracy — the direct participation of community members in making the policy decisions that affect their lives. We build the power and impact of organizations and leaders around the world who are building a more participatory democracy, through programs such as participatory budgeting, participatory policy-making, participatory planning, and citizen assemblies. Learn more at peoplepowered.org. The United Nations Development Programme (UNDP) is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. Learn more at undp.org or follow at @UNDP. The opinions, analyses and recommendations contained in this document do not necessarily reflect the opinions of the United Nations Development Programme, its Executive Board, or Member States.The primary author of this guide is Matt Stempeck.This publication provides a comprehensive overview of digital participation platforms and related services, including some that are for-profit. This information is provided as a useful resource to users of the publication, but should not be interpreted as endorsement. Neither People Powered nor UNDP endorses any entity, individual, company, industry, or third party, including their brand, products, or services.Copyright People Powered © 2025All rights reservedProduced in the United States of AmericaIntroductionWhat’s newPeople PoweredUNDPAcknowledgementsWho is this guide forScopeHow to use this guideMethodology1 Overview of digital participationWhy open up participation?What is a digital participation platform?Why use digital participation platforms?What can digital participation platforms do? Before you start Commit to inviting participation for the right reasonsCommit to inclusion from the very startCitizens’ AssembliesCommit to accountabilityConsider it a long-term relationship2 Challenges and Opportunities for AI in Digital Participation What do we mean by “AI”?AI principlesThe challenges AI presentsAI’s opportunities for participationUsing AI before a participatory process starsUsing AI during a participatory processSynthetic participationUsing AI after a participatory process finishesTable: AI feature summary3 Selecting a digital participation platformIdentify your goalsTry it out firstDetermine the total costEnsure accessibilityConsider open source platformsWhat about “open source AI”?Protect data privacyLook for sustainability4 Setting up a digital participation platformUser testingIntegrating in-person engagement with hybrid platformsHow to get help 5 Running a process on a digital participation platformIterative developmentOutreach and participationParticipant supportModerating a civil discussionEvaluation and accountabilityBest practices for p