2025年商业领袖研究报告：在人工智能时代期望与现实（英）

About the researchForeword from our CEOKey findings 1.Leaders must align tech and talent to tackle seismic AI shifts2.Companies place unfair AI expectations on workers3.Future-ready organisations flex in the face of AI disruption4.Investing in data can break the skills gridlock and power tech-enabled talent strategiesRecommendations for leadersAppendixContentsAbout the research2,000 C-suite executives13 countriesThe Adecco Group’s Business Leaders research investigates the changing world of work from the executive perspective. This edition focuses on the impact of artificial intelligence (AI) on talent strategy and leadership.acrossFieldwork was conducted from November 2024 to January 2025 in local languages, covering 2,000 C-suite executivesin 13 countries. The data is representative with a confidence interval level of 95%, and quotas were set to ensure a national representative sample by age and gender in each country. For more demographic information, please see the appendix.3The Adecco Group surveyed:Belgium (100), France (150),Germany (150), Italy (100),Netherlands (100),Spain (150), Sweden (100),Switzerland (100),UK (150)Europe (1,100)APAC (500)Australia (250)Japan (250)Canada (100)US (300)US andCanada (400)10,000,000 workerswith responsibility for nearlyChief Executive Officers, 25% Chief Human Resources Officers, 25% Chief Technology Officers, 13% Chief Operating Officers, 13% Chief Financial OfficersMeet our respondents425%of organisations surveyed have an annual revenue of less than $500 million. 31% have more than $5 billion, 17% more than $1 billion to $5 billion and 15% between $500 million and $1 billion. 37%of organisations surveyed have more than 5,000 employees 51%of leaders surveyed are male73%of leaders surveyed are between 28-54 years’ old79%Authenticated C-suite respondents, with influence on enterprise-wide decision-making and full awareness of global company strategy Nationally representative across age and gender Industries:Aerospace and defence (350)Automotive and Transport, Logistics, Mobility and Manufacturing (350)Healthcare, Life Sciences and Pharma (350)Energy, Clean Technology and Utilities (350)Technology (300)FMCG, E-commerce, Retail and Consumer Goods and Supply Chain (300)Foreword from our CEOBusiness leaders are witnessing a seismic shift in the workforce landscape, and most organisations recognise that they urgently need to adapt to keep pace with technological disruption. But as the realities of AI reshape the world of work, many decision-makers find themselves at a crossroads, uncertain about the best path to take.One critical challenge is overcoming the “skills gridlock”. Indecision, a lack of investment in leadership readiness and inadequate data infrastructure will stall AI implementation. Unlocking talent and technology in harmony will ensure investments pay off faster.The Adecco Group’s Leading in the age of AI report captures C-suite leaders' perspectives on AI’s impact and offers guidance for navigat