英文【Workday】面向未来的联邦政府：实现人力资本管理现代化，增强政府服务能力

FUTURE-READY FEDS: MODERNIZING HUMAN CAPITAL MANAGEMENT TO EMPOWER GOVERNMENT SERVICE |1Underwritten by:Future-Ready Feds: Modernizing Human Capital Management to Empower Government Service April 2025FUTURE-READY FEDS: MODERNIZING HUMAN CAPITAL MANAGEMENT TO EMPOWER GOVERNMENT SERVICE |2INTRODUCTIONThe Federal workforce is at an inflection point. The January 20, 2025, Executive Order, Reforming the Federal Hiring Process and Restoring Merit to Government Service, calls for modernizing human capital management (HCM) through technology, data analytics, and digital platforms. Meanwhile, broader efficiency initiatives – such as the Department of Government Efficiency’s (DOGE) push for streamlined operations and ongoing discussions around Federal workforce reductions – are reshaping agency priorities. How can Federal human resources (HR) leaders identify and address urgent workforce needs while relying on outdated legacy systems that limit visibility and reinforce data silos? What inefficiencies stand in the way of workforce optimization, draining valuable time and resources? How can modern, cloud-based technologies help agencies build a more agile, effective workforce?MeriTalk, in partnership with Workday, surveyed 100 senior HR decision-makers across Federal civilian agencies and the Department of Defense (DoD) to assess the state of Federal HR solutions. This report explores key challenges, opportunities for change, and how modernization can drive better workforce outcomes while advancing the administration’s goal of maximizing government efficiency and productivity.“HR management systems” refer to all software solutions, IT systems, or data management processes an agency uses to manage its workforce needs. This includes HCM systems, human resource management systems (HRMS), talent and performance management systems, custom or proprietary solutions, and manual processes – such as those managed in Microsoft Excel or Access.FUTURE-READY FEDS: MODERNIZING HUMAN CAPITAL MANAGEMENT TO EMPOWER GOVERNMENT SERVICE |2FUTURE-READY FEDS: MODERNIZING HUMAN CAPITAL MANAGEMENT TO EMPOWER GOVERNMENT SERVICE |3EXECUTIVE SUMMARYFEDERAL HR IS STUCK IN THE PAST – LIMITING MISSION SUCCESS:DESPITE CLEAR NEEDS, HR MODERNIZATION LACKS URGENCY: HR LEADERS AGREE: MODERNIZATION IS ESSENTIAL TO AN EFFICIENT, AGILE WORKFORCE:89% of Federal HR leaders say outdated HR management systems hinder mission successAgencies spend nearly half of their time (48%) working around HR system limitations – correcting errors, reconciling data, and handling repetitive manual processes Top frustrations: security and compliance risks, limited workforce analytics, and the inability to effectively share data 96% believe effective public service starts with modern workforce management Yet only 48% say HR modernization is a high priority at their agency 83% report that their agency lacks a clear roadmap for modernization61% of HR processes could be at least partially automated37