世界经济论坛-灯塔操作系统：推动负责任的转型（英）

The Lighthouse Operating System: Driving Responsible TransformationW H I T E P A P E RA P R I L 2 0 2 5In collaboration with NEOMImages: Getty ImagesDisclaimer This document is published by the World Economic Forum as a contribution to a project, insight area or interaction. The findings, interpretations and conclusions expressed herein are a result of a collaborative process facilitated and endorsed by the World Economic Forum but whose results do not necessarily represent the views of the World Economic Forum, nor the entirety of its Members, Partners or other stakeholders.ContentsForeword 3Executive summary 41 Why a new industrial operating system is needed 51.1 Building on traditional improvement methodologies 61.2 A shared vision: Developing and scaling an open industrial operating system 72 The Lighthouse Operating System: A holistic, end-to-end approach 82.1 A new operating system standard designed for the practitioner 102.2 Six fundamental operating principles applicable to all industry 102.3 Five levels of operational maturity to Lighthouse excellence 122.4 Collective learnings from industry leaders demonstrating excellence 142.5 The six principles of the Lighthouse OS 152.5.1 Adaptable and robust processes 152.5.2 Connected and transparent flows 162.5.3 End-to-end synchronization 172.5.4 Embedded sustainability 182.5.5 Learning organization 192.5.6 Accelerated digital and data 202.6 The missing link: Connecting capability development and operations excellence 212.7 From incremental gains to systemic change: Applying the Lighthouse OS 213 Developing the operating system through application 233.1 Shop-floor improvement – with Koç Holding 243.2 End-to-end supply-chain diagnosis – with Tata Steel 26Conclusion and call to action 29Contributors 30Endnotes 32The Lighthouse Operating System: Driving Responsible Transformation2ForewordWhat if manufacturers around the world could access a proven, scalable system to accelerate their transformation – one built on the successes of the most advanced industrial sites? This is the vision behind the Lighthouse Operating System, a next-generation industrial operating system that distils the hard-earned lessons of the world’s leading manufacturing sites into an actionable framework for the entire sector.This journey began as a collaboration among the World Economic Forum, NEOM and a group of pioneering industry partners, focused on developing the Next Generation Industrial Operating System (NGIOS) – a framework for integrating digitalization, sustainability and workforce transformation into core manufacturing operations. As the work progressed, it became clear that manufacturers needed more than just a blueprint: they needed a practical, tested system to bridge the digital maturity gap across industries and regions. With the backing of 189 Lighthouse factories recognized by the Forum’s Global Lighthouse Network (GLN), the initiative evolved into the Lighthouse OS – a structur