多代际员工会议生产力潜能研究报告（英）

WhenGENERATIONS meetThe productivity potential of multigenerational meetingsDr Daniel Jolles and Dr Grace LordanThe Inclusion Initiative, London School of EconomicsSponsored byWhen GENERATIONS Meet: The Productivity Potential of Multigenerational Meetings 2BACKGROUNDMost large organizations now bring together five generations in the workplace. Although generational diversity has the potential to deliver significant productivity gains, it has received relatively little strategic attention. To raise the importance of this issue, we launched the GENERATIONS HUB at The Inclusion Initiative (TII) at the London School of Economics (LSE) in January 2024, sponsored by Protiviti, a global consulting firm. Our launch report, GENERATIONS: Unlocking the productivity potential of a multigenerational workforce, showed how a lack of collaboration between employees of different generations undermines productivity, highlighting the opportunity for intergenerational inclusion to unlock greater productivity while enhancing the overall employee experience. This report, When GENERATIONS meet: The productivity potential of multigenerational meetings, marks the first annual report in a multi-year research effort by The Inclusion Initiative, sponsored by Protiviti. The aim of this initiative is to help leaders harness the benefits of multigenerational teams to raise productivity in their organizations.When GENERATIONS meet: The productivity potential of multigenerational meetings details concrete actions that leaders can take to help their teams realize greater productivity in meetings and more broadly in the organization.When GENERATIONS Meet: The Productivity Potential of Multigenerational Meetings 3‘Our research demonstrates that the productivity of meetings at all levels of the organization is undermined by a lack of generational representation and voice, generational frictions and non-inclusive behaviors. I am not surprised by this. The evidence we present here on unproductive meetings also suggests that there are significant productivity benefits to be had by getting better representation in workplace meetings across generations. Even more gains are to be reaped by ensuring each generation is equipped with the right skills and behaviors to make meetings inclusive.’Dr Grace Lordan Founding Director of The Inclusion Initiative This report highlights the importance of harnessing the productivity potential of generations at the point at which key operational and strategic decisions are being made — in meetings. The financial impact of waste and damage to organizations caused by unproductive meetings runs into hundreds of billions of dollars each year. Our data finds that over one third (35%) of meetings are considered unproductive. We estimate that the cost to organizations of these unproductive meetings is approximately $259 billion in the United States and $64 billion in the United Kingdom for professional staff alone.1 As well as wasting valuable employee time,