2024年印度IT与业务流程管理（BPM）行业报告（英）

For updated information, please visit www.ibef.orgNovember 2024IT & BPM2Executive Summary3Advantage India 4Market Overview 6Recent Trends and Strategies14Growth Drivers and Opportunities19Key Industry Contacts29Appendix31Table of Contents3Executive summary3. Export and employment growth•Direct employment in the IT services and BPO/ITeSsegment was estimated to reach 5.4 million in FY23 withan addition of 290,000 people.•Exports from the Indian IT services industry stood at US$199 billion in FY24.5. Accelerating demand for cloud and digital transformation•This push towards cloud services hasboostedhyper-scaledatacentreinvestments,withglobalinvestmentsestimatedtoexceedUS$200billionannually by 2025. India is expected togain a significant share in the globalmarket,withthecountry'sinvestmentexpected to hit US$ 5 billion annually by2025.1. Large contribution to the Indian economy•The ITindustry accounted for 7% ofIndia’s GDP, as of FY24.•India's IT industry is likely to hit the US$ 350 billion mark by 2026 and contribute 10% towards the country’s GDP.•The IT industry added 2.9 lakh new jobstaking the industry’s workforce tally to 5.4million people in FY23.4. Most lucrative sector for investments•Thecomputersoftwareandhardwaresector in India attracted cumulative foreigndirect investment (FDI) inflows worth US$105.6billionbetweenApril2000-June2024. The sector ranked 2nd in FDI inflowsas per the data released by Departmentfor Promotion of Industry and InternalTrade (DPIIT).•Computer software and hardware makeup 15.0% of the cumulative FDI equityinflows.2. Strong growth opportunities•India's IT industry is likely to hit the US$ 350 billion mark by 2026 and contribute 10% towards the country's gross domestic product (GDP), Infomerics Ratings said in a report.•AccordingtoNationalAssociationofSoftwareandServiceCompanies(Nasscom), the Indian IT industry’s revenuetouched US$ 227 billion in FY22, a 15.5%YoY growth and was estimated to havetouched US$ 245 billion in FY23.•As per a survey by AWS (2021), India isexpected to have nine times more digitallyskilled workers by 2025. This indicates that atotal of ~ 3.9 billion digital skill trainings areexpected by 2025. India will need 30 milliondigitally skilled professionals by 2026.54321Source: NASSCOM, DPIIT, News Articles, StatistaNote: BPM - Business Process Management4Advantage India5Advantage India4. POLICY SUPPORT•Thegovernmentprioritizescybersecurity,hyper-scalecomputing, AI, and blockchain.With data costs at Rs. 10/GB(US$0.12/GB),Indiaranksamong the world's cheapest.•The Ministry of Electronics andInformationandTechnology(MeitY) had approved 14 eligibleapplicants under the productionlinked incentive scheme (PLI) forIT hardware.1. COMPETITIVE ADVANTAGE•India’s technology industry is on track todouble its revenue to US$ 500 billion by2030.•India’s overall Digital CompetitivenessScore of 60 (on 100) , Ahead of everyBRICs nations besides China, reflectsthe rise of tech talent in the country,•Japanese investments i