AI时代的技能伙伴关系报告：智能体、机器人与我们（英）

Agents, robots, and us: Skill partnerships in the age of AI AuthorsLareina YeeAnu MadgavkarSven SmitAlexis KrivkovichMichael ChuiMaria Jesus RamirezDiego CastresanaNovember 2025November 2025Copyright © 2025 McKinsey & Company.All rights reserved.Cover image © XH4D/Getty Images.All interior images © Getty Images.Confidential and proprietary. Any use of this material without specific permission of McKinsey & Company is strictly prohibited.McKinsey Global InstituteThe McKinsey Global Institute was established in 1990. Our mission is to provide a fact base to aid decision making on the economic and business issues most critical to the world’s companies and policy leaders. We benefit from the full range of McKinsey’s regional, sectoral, and functional knowledge, skills, and expertise, but editorial direction and decisions are solely the responsibility of MGI directors and partners. Our research is currently grouped into five major themes: — Productivity and prosperity: Creating and harnessing the world’s assets most productively — Resources of the world: Building, powering, and feeding the world sustainably — Human potential: Maximizing and achieving the potential of human talent — Global connections: Exploring how flows of goods, services, people, capital, and ideas shape economies — Technologies and markets of the future: Discussing the next big arenas of value and competition We aim for independent and fact-based research. None of our work is commissioned or funded by any business, government, or other institution; we share our results publicly free of charge; and we are entirely funded by the partners of McKinsey. While we engage multiple distinguished external advisers to contribute to our work, the analyses presented in our publications are MGI’s alone, and any errors are our own.You can find out more about MGI and our research at www.mckinsey.com/mgi.MGI directors Sven Smit (chair) Chris Bradley Kweilin Ellingrud Sylvain Johansson Nick Leung Olivia White Lareina YeeMGI partners Mekala KrishnanAnu Madgavkar Jan MischkeJeongmin Seong1Agents, robots, and us: Skill partnerships in the age of AI ContentsAt a glance 3Introduction 4CHAPTER 1 The workforce of the future will be a partnership of people, agents, and robots 7CHAPTER 2 Human skills will evolve, not disappear, as people work closely with AI 21CHAPTER 3 Entire workflows can be reimagined around people, agents, and robots 35CHAPTER 4 Leadership is crucial as agents and robots reshape work and the economy 52Glossary of terms 55Acknowledgments 56Endnotes 572Agents, robots, and us: Skill partnerships in the age of AI — Work in the future will be a partnership between people, agents, and robots—all powered by AI. Today’s technologies could theoretically automate more than half of current US work hours. This reflects how profoundly work may change, but it is not a forecast of job losses. Adoption will take time. As it unfolds, some roles will shrink, others grow or shift, while new o