Randstad Sourceright-2021年人才趋势报告（英文）

human forward.2021 Talent Trends Reportrewrite your talent strategy playbook during extraordinary times.As Randstad Sourceright prepared last year’s Talent Trends Report, we projected that 2020 would be a landmark year for futurists. As it turns out, it was a most transformative year for just about everyone. For human capital leaders, there were numerous unprecedented challenges — from developing safety guidelines and protocols to keeping at-home workers engaged to revamping corporate communications strategies. Through it all, HR leaders became a guiding force for their organizations by enabling their people to operate remotely and keeping talent engaged. As CNBC pointed out, the coronavirus has clearly elevated the importance of CHROs during this time.Fast-forward to a new year: in many ways HR is driving business success as we pivot into a transformed global economy. Sectors severely affected by lockdowns and restrictions, such as hospitality and travel, are turning to their chief people officers for ever-changing guidance on operating safely and planning for the eventual return of business as usual. Companies fortunate enough to prosper during the pandemic are leaning on HR to enable growth through massive hiring initiatives, such as the one undertaken by Amazon.Regardless of whether your company is hiring or retrenching, the C-suite is counting on you for leadership. At no time has workforce strategy been more critical to business outcomes than it is today, and you’ll need to elevate HR’s function further to meet and exceed expectations. Your biggest challenges may still lie ahead. How will you rewrite your talent strategy playbook for 2021?Mike Smithglobal CEORandstad SourcerightOur 2021 Talent Trends research, which gauged the outlook of 850 human capital and C-suite leaders in 17 markets around the world, affirms the challenges many organizations face, but also shows how businesses are adapting effectively in the new normal. Nearly two-thirds (65%) say the role of HR has shifted significantly since the onset of the global pandemic.And when it comes to talent, the acceleration of digital transformation has meant many of the skills gaps companies faced before the pandemic have not gone away. Addressing the need for good IT, HR, and finance and accounting skills remains a high priority. In fact, 40% say they continue to experience talent scarcity in IT, while 28% say they can’t find enough qualified candidates for HR roles. Nearly 1 in 5 (19%) need more finance and accounting specialists.With uncertainty eclipsing your view, how will you adapt your talent strategy to prepare for the road ahead? Start with good data and insights to guide your way. Among all the investments HR has undertaken in recent years, talent analytics remain the top area of focus heading into 2021; 90% say they will continue to budget for such data platforms after the pandemic subsides.Beyond better insights, flexibility will be critical to accommodate rapidly shifting m