2025年生成式人工智能与中小企业劳动力研究报告

Generative AI and the SME WorkforceNew Survey EvidenceGenerative AI and the SME WorkforceNEW SURVEY EVIDENCEThis work is published under the responsibility of the Secretary-General of the OECD. The opinions expressed andarguments employed herein do not necessarily reflect the official views of the Member countries of the OECD.This document, as well as any data and map included herein, are without prejudice to the status of or sovereignty overany territory, to the delimitation of international frontiers and boundaries and to the name of any territory, city or area.Please cite this publication as:OECD (2025), Generative AI and the SME Workforce: New Survey Evidence, OECD Publishing, Paris, https://doi.org/10.1787/2d08b99d-en.ISBN 978-92-64-49090-1 (print)ISBN 978-92-64-92048-4 (PDF)ISBN 978-92-64-98858-3 (HTML)Photo credits: Cover © Chay_Tee/Shutterstock.com.Corrigenda to OECD publications may be found at: https://www.oecd.org/en/publications/support/corrigenda.html.© OECD 2025 Attribution 4.0 International (CC BY 4.0)This work is made available under the Creative Commons Attribution 4.0 International licence. By using this work, you accept to be bound by the terms of this licence (https://creativecommons.org/licenses/by/4.0/).Attribution – you must cite the work.Translations – you must cite the original work, identify changes to the original and add the following text: In the event of any discrepancy between the original work and the translation, only the text of the original work should be considered valid.Adaptations – you must cite the original work and add the following text: This is an adaptation of an original work by the OECD. The opinions expressed and arguments employed in this adaptation should not be reported as representing the official views of the OECD or of its Member countries.Third-party material – the licence does not apply to third-party material in the work. If using such material, you are responsible for obtaining permission from the third party and for any claims of infringement.You must not use the OECD logo, visual identity or cover image without express permission or suggest the OECD endorses your use of the work.Any dispute arising under this licence shall be settled by arbitration in accordance with the Permanent Court of Arbitration (PCA) Arbitration Rules 2012. The seat of arbitration shall be Paris (France). The number of arbitrators shall be one.  3 GENERATIVE AI AND THE SME WORKFORCE © OECD 2025 Foreword Artificial Intelligence (AI) is expected to profoundly change all aspects of society, including work. The biggest recent advances have been in tools that generate text, images, video or audio, also known as “generative AI”. Tools such as ChatGPT, Copilot and Midjourney are being embraced by businesses and workers across the OECD, in the search for improvements in worker productivity and in job quality, among other potential benefits. Policy and institutions play an important role in steering AI towards these p