2025年健康报告（英）

BT Health Report 2025 Building Cyber Resilient Healthcare Strengthening the NHS to Safeguard PatientsBuilding Cyber Resilient Healthcare Strengthening the NHS to Safeguard Patients February 2025ContentsBuilding Cyber Resilient Healthcare Strengthening the NHS to Safeguard Patients February 20252ForewordForewordThe NHS is defined by the dedicated individuals who work within it – our families, friends, and fellow citizens. They always go above and beyond to keep people safe. Today, as the NHS confronts some of its greatest challenges in a generation, technology can provide many solutions. However, a true cultural shift is required to jumpstart the acceleration of digital health, stay safe against cyber security threats and transform the way patients receive care.At BT, we are deeply committed to partnering with the NHS as its trusted ally, helping it navigate complex challenges. Achieving this requires listening closely to those at the heart of the NHS and the UK public. These insights provide an invaluable opportunity to understand their perspectives and act on their needs quickly. I hope you find it a compelling and meaningful read.Professor Sultan MahmudDirector of Healthcare - BT BusinessBuilding Cyber Resilient Healthcare Strengthening the NHS to Safeguard Patients February 20253Executive summaryThe NHS is under increasing strain due to growing healthcare demands, driven in part by an ageing population. At the same time, while technology has a major role to play in shaping its future, the increasing reliance on digital systems in healthcare brings new threats.BT figures earlier this year revealed that 2,000 signals of a potential cyber attack across multi-sector organisations are spotted every second. Threats targeting healthcare have grown in frequency and sophistication, endangering patient care and compromising vital services. In the UK, research published in 2023 shows eight in 10 healthcare providers have experienced a security breach since 2021. This underscores the pivotal role cyber security plays in safeguarding and ensuring uninterrupted service delivery. The volume and severity of attacks significantly impacts patients, staff, and the wider healthcare system. There is an urgent need to reprioritise how IT and cyber security are funded in order to meet the evolving demands of healthcare. Our recent survey of NHS staff and the UK public provides key insights into the sentiment around cyber security in the NHS. These findings reveal growing concerns about data exposure, system resilience and priorities for a digitally secure healthcare system.Confidence gaps are evident between public expectations and staff trust within the NHS. While awareness of cyber security risks is high, it’s undermined by insufficient preparation. Legacy systems continue to hinder the delivery of care, causing frustration, while most staff do not receive regular education on cyber security best p