TCS 人工智能商业应用研究 – 主要发现（英）

TCS AI for Business Study Key Findings ReportFrom potential to performance by design0304061420Foreword: K. Krithivasan CEO, TCSHow AI is redefining businessThe transformaƟve potenƟal of AI for businessThe current state of AITop challenges for AI implementaƟons27Future of AIContents50Study demographicsTurning AI’s potenƟal into performance3549The TCS approachTCS AI methodology47I am delighted to release this TCS AI for Business Study key findings report, which shows the majority of senior executives are optimistic about AI’s potential impact on their business and 94% have active plans or have deployed it already in their business – showcasing the fast penetration of this technology wave. This report shares this and other unique insights about how organizations around the world in every industry are responding to AI’s transformative potential.This study contains perspecƟves from nearly 1300 senior leaders from 24 countries, making it one of the largest surveys of its kind, and conƟnuing TCS’ commitment to use our posiƟon of privilege of working with the world’s leading corporaƟons to unlock the collecƟve knowledge we all have, and create an ecosystem of insights and learning. The latest evoluƟon of arƟficial intelligence—with its generaƟve AI capabiliƟes—has the potenƟal to help companies reimagine enƟre value chains, experience pervasive performance improvements, and create new ways of working. At the same Ɵme, the findings from our AI study, as well as our own experience working with large organizaƟons, show that most companies are also thinking of how to balance risk with opportunity as they move forward with their AI strategy. InteresƟngly an overwhelming 81% of the leaders polled have asked for a more ‘global’ set of regulaƟons and standards on AI. Right now, most organizaƟons use AI to assist humans. As it matures, we will increasingly see AI used to augment human acƟviƟes and ulƟmately, transform businesses by elevaƟng human thinking with the ability to ideate based on machine output. According to the study, most execuƟves think human creaƟvity or their strategic thinking will be an essenƟal compeƟƟve differenƟator in the next three to five years. AI can help scale this creaƟvity to new, unprecedented levels. The study also shows that to fully leverage the latest wave of AI and miƟgate its risk, nearly three-quarters of companies are already revamping their strategy or operaƟng model. It’s not surprising that many organizaƟons are yet to create an effecƟve long-term AI strategy and KPIs, given the conƟnual and rapid pace of change in its evoluƟon.AI is creaƟng an unprecedented opportunity for organizaƟons around the world to capitalize on their unique contextual knowledge to elevate and maintain elite performance. And at TCS we are proud to be part of the AI revoluƟon, collaboraƟng with companies to help them effecƟvely create an industry-led, ecosystem-enabled and data-fueled “enterprise-wise” foundaƟon that by design, turns the potenƟal of AI int