牛津经济研究院-数字信任-劳动力全球版（英）

THE DIGITAL TRUST WORKFORCEGlobal Edition2The Digital Trust WorkforceFOREWORD FROM THE EXECUTIVE DIRECTOR OF SGTECHIn an era defined by unprecedented digital transformation, the concept of trust stands as a cornerstone of our interconnected world. As technology weaves itself into every facet of our existence, from personal interactions to global commerce, the integrity and security of our digital ecosystems are imperative. As the premier trade association representing the technology sector in Singapore, SGTech believes that preserving trust goes beyond cutting-edge technology; it demands a proficient and devoted workforce resolute in upholding the highest echelons of digital trust.This study aims to inform local and regional audiences on the importance of embedding trust into their businesses, complemented by a future-proof workforce that is adeptly skilled to enhance and sustain businesses’ credibility as a trusted partner in the digital economy. By delving into the intricacies of digital trust, this research highlights the critical steps organisations must take to build a resilient workforce capable of navigating the complex challenges of today’s digital environment. To effectively address the challenges and seize the opportunities outlined in the study to build a resilient Digital Trust workforce, the role of governments is crucial in fostering a supportive and conducive environment that enhances trust and confidence in the digital economy. Policymakers play a pivotal role in the development of a skilled digital trust workforce. Governments need to consider the current and longer-term needs of the workforce and economy, considering ways to integrate the future of work with economic and industrial strategies. Joint investments by both the public and private sectors in workforce development and upskilling will support labour market resilience against potential disruption. As such, it is imperative for governments to collaborate closely and pro-actively with industry, learning institutes and training providers to attract, recruit, train, and develop talent capable of navigating the complexities of the digital landscape. This could include lifelong learning and professional development opportunities through government-funded programmes, encouraging employers to invest in training, and establishing continuous learning platforms. Complementing these efforts, the establishment of a national long-term skills and talent development framework in all countries can help provide a clear direction for businesses and workers, on the economic gaps and expertise needed to thrive in the digital economy.The journey toward a secure and trustworthy digital future is unceasing, and the role of the Digital Trust Workforce is more critical than ever. This study serves as a vital resource for businesses and policymakers alike on the steps to take in building a resilient digital trust workforce. On behalf of SGTech, I would like to thank our members, industry partners,