《2023年Z世代与千禧一代调研报告》

2023 Gen Z and Millennial Survey Waves of change: acknowledging progress, confronting setbacks2© 2023. For information, contact Deloitte Touche Tohmatsu Limited.Deloitte Global 2023 Gen Z and Millennial Survey Organizations have driven some workplace progress in recent years, but new setbacks are impacting Gen Zs’ and millennials’ ability to plan for their futures Now in its 12th year, Deloitte’s Gen Z and Millennial Survey gathered feedback from more than 22,000 Gen Z and millennial respondents in 44 countries to explore their attitudes about work and the world around them. Fieldwork for the 2023 edition was conducted between November and December 2022, with qualitative interviews conducted in March 2023. As the COVID-19 pandemic recedes, we looked back at our last pre-pandemic survey to examine how the last three years have impacted Gen Zs and millennials, and specifically how their experiences in the workplace have evolved since then. Notably, we found that Gen Zs and millennials are now more likely to be satisfied with their work/life balance. They feel they have more flexibility in where they work. They believe their employers have made progress in driving greater diversity, equity, and inclusion (DEI). And they are slightly more likely to believe that businesses are taking action to address climate change. Broader societal change during this time likely contributed to this progress. The pandemic prompted many to re-evaluate the role work plays in their lives and to seek more balance. This contributed to the Great Resignation, which temporarily shifted more power to employees, enabling them to demand changes they have sought for many years, including higher pay, and greater action and accountability in areas such as DEI and climate change. It also increased the availability of remote and hybrid work, leading to greater workplace flexibility in many industries.The last few years, however, have left significant negative legacies as well: a cost-of-living crisis spurred by the largest surge in inflation in 40 years, the biggest land war in Europe since the 1940s, rising mental health challenges and burnout, and an increase in physical health issues resulting from a lack of preventative care, among other factors. These issues weigh heavily on Gen Z and millennial respondents. This year’s survey explores how Gen Zs and millennials are navigating these challenges, the progress they feel their employers have made, where there is still more work to do, and where they worry about potential setbacks. And it examines how concerns about the economy may be impacting their ability to plan for their futures. 3© 2023. For information, contact Deloitte Touche Tohmatsu Limited.Deloitte Global 2023 Gen Z and Millennial Survey Gen Zs and millennials are rethinking the role of work in their lives • While 49% of Gen Zs and 62% of millennials say work is central to their identity, work/life balance is something they are striving for. Having a good work/life balan