《AIGC-ChatGPT保险行业应用白皮书》众安保险-众安科技（英）

First IssueThe AIGC White PaperA Comprehensive Guideto AIGC/ChatGPT Implementationin the Insurance IndustryPublication Date: May 2023.The information presented in this publication is intended for general reference purposes only and is not tailored to any specific individual or group. While our company and the ZhongAn Financial Technology Research Institute endeavor to provide accurate and up-to-date information, we cannot guarantee the ongoing accuracy of this information at the time of receipt or in the future. It is important for individuals to carefully consider the relevant circumstances and seek appropriate professional advice before making any decisions based on the information contained in this publication.In any case, the contents of this report do not constitute investment advice for anyone. Our company and ZhongAn Fintech Research Institute reserve all legal rights to the research report. For any reproduction or forwarding of the content of this publication (including text, images, and tables), the source must be indicated, and the contents of this report cannot be referenced, deleted, or modified in any way that is contrary to the original intention.Execute summaryIn the field of technology, one of the most revolutionary advancements is artificial intelligence-generated content (AIGC) , which has made significant strides in recent years.The adoption of national technology action plans by leading global economies has resulted in a significant increase in investment and financing activities, demonstrating a strong commit-ment to advancing technological progress. Furthermore, regulatory bodies and associations within the insurance indus-try worldwide are actively prioritizing research and institutional preparations, underscoring their steadfast support for this critical technology. All indicate that this technology is poised to become a significant driving force in the promotion of high-quality development in the insurance industry.At present, AIGC has established a foundation for commercial applications.Through expert research, this report provides a comprehensive overview of the technology's implementation across 33 specific areas of the insurance industry. We have considered the difficulty of the task, the accuracy required for task output, and the difficulty of technology access to form a prediction of the feasibility of incorporating technology in the appropriate application scenarios. In the short term, Insurance institutions must prioritize tackling the challenges related to LLM model selection and research and actively promote the extensive use of AIGC technology in various areas such as multi-modal marketing content, Chatbot conversation, code generation, and other fields. In the medium to long term, personalized marketing will become the core competitiveness of insurance institutions, which is the direction that all insurance companies are actively laying out.ZhongAn1 Technology remains dedicated to a vigilant evaluation of emerging technol